Shipping policy

SHIPPING POLICY

We know that you want your order fast and we’ll do everything in our power to get it to you ASAP - typically your order leaves our doors within 72 hours of being received.

If there’s going to be any major delay in getting your order to you we will do our best to notify you and give you options. 

If your package is ‘returned to sender’ for any reason (invalid address, unclaimed packages, no access to delivery location) we will be happy to resend your order. If the delivery issue still occurs all remaining delivery attempts will be covered by the customer.

All domestic packages are shipped through USPS; if UPS is available in your area it will be shown as an option during checkout. It is your responsibility to provide us a secure delivery address as we are not responsible for lost or stolen packages. If your package is presumed missing, lost, or stolen, please allow 3-5 additional days as there may be a delay in delivery and then report the lost package to info@guyvybe.com for either a store credit or a replacement package. Orders reported after the allotted time frame will no longer qualify for credit or replacement.

For International Orders, it is the responsibility of the customer to pay for any and all duties and taxes, and other fees, including fees that our shopping cart failed to accurately calculate. If there are any charges over and above what you were shown at checkout, we will make a reasonable effort to contact you to let you know.

Have Questions?

Please just reach out to our Support Team, we’re always happy to help!

info@GuyVybe.com